COVID-19 Update #2
We would like to provide you with a second update on our current business operations during the re-opening of Arizona/America. As an essential business, we have been able to safely operate during the COVID-19 pandemic, by adhering to strict safety measures with all of your support. This has allowed us to supply you with all of your essential alternative herbal medicine and natural health products.
As a small business, we feel fortunate to have been able to adapt so quickly to a rapidly changing retail and online market. Implementing guidelines to ensure the safety of our customers and employees has been our number one priority. Manufacturing natural hand sanitizer, surface sprays and immune supportive herbal products has been a very small part of the steps we have, and are, taking to keep a clean and safe environment. We have become accustomed to a cleaning routine that we will continue to use until we (your Herbalists) and our clients feel comfortable with doing so, and the experts tell us that we can begin to ease up on these practices.
During the last few weeks, we have begun opening our shop to customers to browse and simply come in to enjoy our aromas. This has been a great introduction into reopening fully. Expect to see us sanitizing all surfaces, including the counters, door, doorbell, credit card and register equipment. You can also feel confident that we are changing gloves in between each customer and are only allowing 1 group of clients in at a time to maintain social distancing.
We will continue to follow CDC and Arizona guidelines regarding social distancing and wearing face masks/coverings. Currently the state of Arizona is experiencing a large surge in cases which has led the Mayors of neighboring incorporated towns/cities to mandate masks/facial coverings in public. We will continue to follow these guidelines as long as necessary to protect all of our vulnerable clientele as well as ourselves.
If you are unable to wear a mask, we can assist you in a variety of ways including online shopping, placing orders by phone, shipping to your home/office and curbside pickup. If you prefer to see us in person, we are able to assist you with your herbal needs at the door with safe social distancing.
Shipping times are currently 1 to 3 business days once we receive your order. Hard work and dedication by our team is helping us to keep up with the large volume of orders we are receiving. If you have any questions regarding your order, please call us at 877-345-4372 or 928-476-4144, or use our contact form on our website and we will answer any questions you may have.
Leilah and I would personally like to give our thanks to all of our incredible customers/friends for all of your support during this unprecedented time. We are extremely grateful to continue to thrive during this time because of your loyalty to The Herb Stop. We will continue to work hard to serve all your herbal needs during this time and for many years to come. It has been wonderful seeing many of our clients again and visiting with you on the phone. Please feel assured that we are doing everything possible to ensure your safety with regards to our products, store and staff.
Stay healthy and safe,